Lilly and Richard jointly own and manage Carers at Home.  It really does make a difference.  We care about our care workers and appreciate the meaningful work that they do in improving our clients’ lives.   

We try to be the very best employer with good career development opportunities; please look at our Testimonials. We are a ‘hands-on’ local care agency and we know that having great staff, who are happy, means we have happy clients with great care.


We believe our pay rates are the best around

  • We pay you for all the work you do – including training and company meetings (except we do not pay you for the free 4-day induction training which you need to take before being employed by us).
  • We give 28 days paid holiday (inc. bank holidays) for staff who work 5 days a week or more.  It is pro-rata for part-time staff, e.g. if you work an average of 2 ½ days a week you get 14 days holiday.
  • We provide free training (as long as you complete your 3-month probationary period).
  • We provide free staff uniforms


How do our rates compare?

When comparing agencies –

  • Is holiday pay included in the pay rates?  Some agencies do this to make their rates appear around 10% higher.  They don’t pay you the money, it goes into a holiday fund to pay out when you go on holiday.  Carers at Home pays holiday pay in addition to your pay
  • Do they pay to attend company meetings?  Carers at Home does
  • Do they pay to attend training?  Carers at Home does
  • Do they pay a mileage allowance or full mileage – what are their rates? – it can make a big difference to your take-home pay


Visit times & Support

When comparing agencies –

  • Do you get travel time between clients? Carers at Home does
  • Do you get paid extra time if you need to stay longer with a client? Carers at Home does


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Surrey Care Association Awards

We are very proud to have received the following awards:

'2013 Care Provider of the Year' - Everyone
'2012 Manager of the Year' - Lilly
'2012 Beyond the call of duty' - Ellen

Two offices – one telephone number
All enquiries:-

Tel. 01483 899 350

Unit 15
Bramley Business Centre
Station Road

Unit 4
The Post House
Kitsmead Lane
KT16 0EG