1. Overall – are you happy with the service we provide?
Fully satisfied 100%
Quite satisfied 0%
Not satisfied 0%
2. Do we help you to maintain your independence?
Fully satisfied 100%
Quite satisfied 0%
Not satisfied 0%
3. Does our service help you to stay safe?
Fully satisfied 100%
Quite satisfied 0%
Not satisfied 0%
4. Does our service help you to be part of a community and avoid social isolation?
Fully satisfied 100%
Quite satisfied 0%
Not satisfied 0%
5. Overall – do Care Workers arrive on time?
Fully satisfied 88%
Quite satisfied 13%
Not satisfied 0%
6. Do Care Workers stay the allocated time in your care plan?
Fully satisfied 87.5%
Quite satisfied 12.5%
Not satisfied 0.0%
7. Do you have regular Care Workers?
Fully satisfied 94%
Quite satisfied 6%
Not satisfied 0%
8. Do the Care Workers carry out the tasks on your care plan?
Fully satisfied 100%
Quite satisfied 0%
Not satisfied 0%
9. Do the Care Workers treat you with respect and dignity?
Fully satisfied 100%
Quite satisfied 0%
Not satisfied 0%
10. Do the Care Workers respect your privacy?
Fully satisfied 100%
Quite satisfied 0%
Not satisfied 0%
11. Do we support you to eat and drink well?
Fully satisfied 93%
Quite satisfied 7%
Not satisfied 0%
12. Are the on-call staff helpful in answering your queries?
Fully satisfied 92%
Quite satisfied 8%
Not satisfied 0%
Surrey Care Association Awards

We are very proud to have received the following awards:

'2013 Care Provider of the Year' - Everyone
'2012 Manager of the Year' - Lilly
'2012 Beyond the call of duty' - Ellen

Two offices – one telephone number
All enquiries:-

Tel. 01483 899 350


Unit 15
Bramley Business Centre
Station Road
Bramley
Surrey
GU5 0AZ

Unit 4
The Post House
Kitsmead Lane
Longcross
Chertsey
Surrey
KT16 0EG