10 Questions to ask when hiring a live in carer

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10 Questions to Ask Before Hiring a Live-In Carer

Choosing a live-in carer is one of the most important decisions you’ll make for a loved one. It’s not just about finding someone with the right qualifications — it’s about trust, compatibility, and peace of mind. Here are ten essential questions to ask before making your choice.

1. What experience do you have with my loved one’s specific needs?

Whether it’s dementia, mobility issues, or companionship, ask about the carer’s direct experience with similar clients. Specific examples can help you gauge their suitability.

2. Are you fully trained and accredited?

Check for certifications in areas like manual handling, medication administration, and safeguarding. Reputable carers should also have DBS checks and references.

3. How do you handle emergencies or medical issues?

Ask about their response protocols and whether they’re trained in first aid. It’s important to know how they’ll act in a crisis.

4. Will you be the primary carer, or will there be a rota?

Continuity of care is vital. Clarify whether the same carer will stay long-term or if there will be regular changes.

5. How do you ensure compatibility with the person receiving care?

A good agency or carer will take time to understand your loved one’s personality, preferences, and routines to ensure a good match.

6. What does a typical day look like for you and your client?

This helps you understand how they structure care, from meals and medication to social activities and downtime.

7. How do you support independence and dignity?

The best carers empower their clients to do what they can, while offering support where needed. Ask for examples of how they do this.

8. What are your policies on time off and breaks?

Live-in carers need rest too. Make sure you understand how downtime is managed and who covers during those periods.

9. How do you communicate with family members?

Regular updates and open communication are key. Ask how they keep families informed and involved.

10. What happens if things don’t work out?

It’s important to know the process for raising concerns or requesting a change. A good agency will have a clear, compassionate policy in place.

Final Thoughts

Hiring a live-in carer is about more than qualifications — it’s about finding someone who will treat your loved one with respect, kindness, and professionalism. At Carers at Home, we’re proud to offer fully trained carers who are carefully matched to each client’s needs.

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If you’d like to speak to us about live-in care, call 0330 6 33 44 55 or visit our website.